studentuniverse refund policy

StudentUniverse is not an insurance company. How were working to help you during COVID-19 and your FAQs answered: Your StudentUniverse reservation number (typically 6 letters), A phone number where you can be reached at any time (we have agents working 24hrs a day all over the world), If you are ok with canceling for future credit per the airlines policy let us know and well just take care of it and let you know when its done. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. Bookings must be secured with a $250 deposit or full payment if the start date is within 60 days of the first booked service of your tour. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. Keep in mind that not all flights will be available to book with creditsthus why you'll need to give us a call to finalize your new booking. Sign up. Refund Policy. You must notify your consultant of your payment once it has been made. You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). Please note that for all air bookings a service fee of up to 16 will apply. Travel insurance is also recommended by the Foreign and Commonwealth Office. On the checkout page you can enter the details of the card you will be using. You will need to input your traveling companions' details before entering your credit card information. Some countries require insecticide spraying of aircraft prior to a flight or while you are on the aircraft. We also do not offer any compensation if another customer books the same itinerary as you at a lower price. Please contact us as soon as possible if you do not intend to check in for a confirmed reservation in these circumstances. Your travel credit and expiration date can be found in My Wallet. It is a requirement for some air carriers to provide personal information, including passport information, about all passengers on their aircraft. Sometimes airlines provide us with fares they do not want displayed to the general public. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. The Foreign and Commonwealth Travel Advice Unit may have issued information about your travel destination. Change rules and fees can vary tremendously. StudentUniverse AU has got you covered. Airlines are very strict on name changes once the ticket is issued, so please be careful if you're booking a flight for anyone but yourself. COVID-19 - My Flight is Cancelled: Do I Get a Refund? Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. Does The StudentUniverse Check Student Status? Get Studentuniverse Refund Policy Promo Code from this link and save money on your next purchase. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. If you have registered before, please check your registration is valid and has not lapsed. Many of the flights and flight-inclusive travel arrangements we arrange on your behalf are financially protected by the ATOL scheme. It is because by booking tickets from the StudentUniverse, you give the platform a right or consent to verify your current enrollment status. We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. Your travel credit will be added to your account as soon as the cancellation is processed, so almost immediately. Prices are per person and inclusive of tax unless otherwise indicated. The currency your card will be charged in will be noted at time of checkout (in the US, the vast majority of what you purchase is charged in USD). At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. If you are not finding a price point that works for you, continue to check to see if something becomes available. Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. If you do not wish to sign up, some bookings will allow you to "Continue as Guest". Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. Some fares are for verified students, teaching faculty, and youth aged 16-25 years old only. In some cases, failure to present required vaccination documentation (e.g. www.cdc.gov. Please see our Contact Us page for info specific to COVID-19 / Coronavirus. It is your responsibility to collect all travel documents from us prior to travel and to observe all airline check-in times and requirements (many airlines allow you to check-in online within certain timeframes). Travel documents may be subject to certain conditions and restrictions including being non-refundable, non-date-changeable and subject to cancellation and amendment fees. Refund Policy | Student Union - University of Tennessee No date changes are permitted outside of your tickets validity period. To ensure you are seated next to each other you can either contact us via email or chat with an agent. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. Studentuniverse Refund Policy Coupon Code : r/DiscountSuave Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. If you require your confirmation email to be re-sent, please contact us (email to: All accommodation details and contact information are printed on your booking confirmation email. StudentUniverse (or any of its affiliated entities) acts as a travel agent only. Please understand we are working as hard as we can to help everyone. If you book other travel arrangements, such as accommodation only, this protection doesnt apply. Since we incur costs in cancelling your travel arrangements, you will need to pay our administration charge of 125 per person per booking (or such other amount specified in your travel documents). If we have several people messaging us for the same problem, it actually slows us down and takes time away that could be spent helping more people. advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. Yes, and this depends on the airline's policy. If we can't resolve your complaint, go to abta.com to use ABTA's simple procedure. Refund Policy. When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. If we have arranged a package for you and you are prevented from taking your travel arrangements you may make a request to transfer those arrangements to another individual. Many airlines are offering to waive change fees for flights booked in the next few . combination of at least two of the following components selected before Please check your applicable loyalty program for the specific terms of your membership. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. You may check and correct any input errors in your booking up until the point at which you submit your order by clicking "Finalise Order". Service providers reserve the right to refuse service to travelers at their sole discretion and including, without limitation, if the traveler (i) lacks proper documentation for the country of destination; (ii) has a contagious disease; (iii) is under the influence of alcohol, drugs or narcotics; and/or (iv) manifests disruptive and/or unruly behavior. All flights are non-transferable and cannot be used by anyone other than the ticket holder. However, some countries (Iceland, Greece, etc.) While we will make every attempt to keep this information up to date, we will not assume any responsibility for its accuracy as airlines reserve the right to make changes to their frequent flyer program without advance notice. Have a look and see if there is one that works for you! If your new flight is more expensive than your travel credit, you will be required to pay the fare difference at time of booking. Please contact us by phone if you are having technical difficulties on our site. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). Always free! Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. Any loyalty program discrepancies in relation to your booking must be communicated to us within one month of your return date. It is strongly recommended that you communicate any complaint to the travel service provider in question as well as your travel consultant without delay. Please contact us to see if your booking qualifies. Travelers are responsible for ensuring that they have all necessary travel documents and visas. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. You can contact our customer support line 24hrs a day, 7 days a week from wherever you are in the world: +44203 056 7993 if you booked through a consultant; or. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. Reviews. These include: In these instances, you would need to contact us for help completing your booking. Yes! Due to the large volume of requests, our teams are currently prioritizing customers whose travel is scheduled within the next 72 hours. I called StudentUniverse to get a refund on my flight, and I repeatedly told the woman on the phone to cancel my flight under my name and not my friend's. I even confirmed with my birthdate, but she just said "yeah, yeah, yeah whatever" the entire time, and it turned out at the end that she didn't cancel my flight, but my friend's instead, and . Almost always, latest coupons and promo codes can be found there. We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. If you have any objections to your personal information being disclosed to an overseas recipient, please let us know. Airlines can change the price of airfare very frequently based on a multitude of factors. LAST UPDATED: March 3rd, 2023. And in case you didnt know, you dont have to be a student to book on StudentUniverse. Keep in mind that Basic Economy flights and partially-flown itineraries are not eligible for refunds. The request process may take up to 4-6 weeks due to the overwhelming volume of requests airlines are receiving. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. On occasion, refunds of payments for these services are justified, pertaining to non-use, equipment failure, or related reason. To view and book these flights you must be logged in and a confirmed member of StudentUniverse. Please see your booking confirmation email for details of your booking provider and confirmation reference. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid passport. If a student does cancel prior to the start of university classes, 100% of tuition and fees will be refunded.. Withdrawal or cancellation occurs on the calendar day that the . You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. All refunds will be delayed until the situation stabilizes. Check airline policy for official rules and know that you can always ask the airlines for a request to change the route. All rights reserved. If you want to cancel or change your flight and you know and agree to your airline's policy, you can do so yourself by going to the "My Trips" page and following the prompts. Ticket holders must have current student or academic/teaching staff identification and/or proof of age with them when travelling.



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